You can place the order online by accessing our website and selecting the product. You can also place the order by call us on our toll free number, our customer service team will be happy to help you in placing the order by phone.

We do not have retail location as of now, but we have plan to open our retail location as soon as situation of this Pandemic is over. Our website will be updated as soon as we will open the retail location.

You can use Visa, master cards, American express, visa debit, master debit and paypal payment. Every time you buy product, you need to enter your card number, security code and expiration date for security purpose.

You can know the status of your order in “My account, Log in” section. Our excellent Customer service will send you email as soon as your order will be shipped with tracking details.

Our team always try to dispatch the correct item on time. If you receive any damaged item, please send us an email on info@naturalemart.ca with photos of damaged item, your name, invoice number, postal code and brief discussion of product and damage. We will reship the appropriate item and arrange to collect the damaged or incorrect item.

Yes. We ship products to international destinations. For shipping cost to international destinations, shipping cost will be calculated based on weight and added at the time of checkout.

We will be more than happy to arrange a health product which are in our reach. You just need to send us an email on info@naturalemart.carequesting required product with complete description, pack size and other details which is important related to product.

Yes. If you are a doctor, gym instructor, personal trainer, health blogger, health instructor and influencer and qualify for our program, you will get special discounts on wholesale quantity ordered. You can also divert your followers to buy products from our website and you will be able to earn from your online followings. You can send email on info@naturalemart.ca

It is very important for you to check all the details of products and others which you are ordering before confirming your order. Once you will confirm the order, we are unable to change or add or delete any product in the same order. Please contact our customer service immediately to get best suggestions and assistance in this case.

In case if you want to cancel the order, please contact our customer service immediately with complete details of product, order number, invoice number etc. We cannot cancel your order once it is shipped or processed for shipping.